Privacy Policy

Last Updated: July 2026

Trinity Handyman LLC is an Ohio residential handyman company serving homeowners in Central Ohio. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a quote, communicate with us, or work with us on a project.

Information We Collect

When you contact us, request an estimate, submit a form, call us, text us, email us, or otherwise communicate with us, we may collect your name, phone number, email address, service address, property information, project details, scheduling notes, uploaded photos or files, and any other information you voluntarily provide.

Quote requests may be submitted through our embedded Tally form. If you upload project photos or files through that form, those materials may be used to understand your request, prepare an estimate, communicate with you, and maintain project records.

How We Use Information

We use information to respond to quote requests, prepare estimates, schedule appointments, provide handyman services, communicate about projects, follow up by phone, text, or email, operate our customer relationship and project records, improve our website, measure website performance, and maintain business records.

Analytics & Cookies

We use necessary cookies and similar technologies to make the website work, support security, remember your cookie choice, and help protect our website and internal systems.

With your permission, we may also use optional analytics and marketing cookies to understand how visitors use the site, improve Trinity Handyman, and measure advertising. Optional analytics and marketing cookies can be accepted or rejected. You can change your choice later by using the Cookie Settings link in the website footer.

We currently use Google Analytics to help understand website usage when optional analytics cookies are accepted. If we run online advertising or measurement campaigns in the future, optional marketing or advertising cookies may be used only when accepted.

Service Providers

We may use trusted service providers to operate our website, process quote forms, host and secure our systems, send email or other communications, support our customer relationship and project records, and provide analytics when optional cookies are accepted. These providers may process information for Trinity Handyman's business purposes.

Current or expected providers may include Tally for quote forms, Cloudflare for website hosting and security, Google Analytics for analytics when optional cookies are accepted, and communication or operations tools used to manage customer requests and projects.

Information Sharing

Trinity Handyman does not sell personal information. We may share information with service providers that help us operate the business, respond to requests, provide services, maintain records, protect our systems, comply with legal obligations, or address a dispute or safety concern.

We may share project-related information with independent craftsmen, subcontractors, vendors, or service providers when reasonably needed to evaluate a request, prepare an estimate, schedule work, perform services, document project activity, or support customer service. These parties are expected to use the information only for the work or business purpose for which it was provided.

Records and Retention

We keep business records as reasonably needed for operations, customer service, legal, accounting, insurance, dispute, and project-history purposes. Retention periods may vary depending on the type of record and the reason it is kept.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through our website and used in our business operations. No website, form, email, or storage system can be guaranteed to be completely secure.

Your Choices

You can accept or reject optional analytics and marketing cookies. You can also contact us to ask questions about this Privacy Policy, request an update or correction to information you provided, or ask about deletion where appropriate. Some business records may need to be kept for legal, accounting, insurance, customer-service, or operational reasons.

Contact

Questions regarding this Privacy Policy may be directed to:

fixit@trinityhandyman.us
(419) 528-8664